Testimonials
What our Customers have to say...
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Morning,
Goods arrived safe and sound and on time. Very pleased with service and ease of ordering.
Regards,
Derek Johnson
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Very happy with the service provided and extremely happy with the item.
Thanks for your prompt service.
P Boden
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Hello,
I just wanted to say thanks for the high level of service received from Your Digital Home. I originally spoke to one of your staff on the phone (sorry, I don't have a note of his name) and he talked me through the options available for wireless networking, gave handy advice and answered all my queries with genuine knowledge and understanding.
Adding to that your prices were cheaper than Amazon and the goods arrived quickly and in perfect condition - and then worked first time out of the box.
All in all the perfect shopping experience and I'd heartily recommend Your Digital Home to anyone looking for home technology.
Regards and all the best
Chris Measures
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I’m very satisfied with the purchase of the IP Camera. Your help in choosing from the various products on the market was very helpful and your assistance and patience in helping me to set it up was invaluable.
I would have absolutely no hesitation in recommending you for any of the products that you sell because these days with so many competitive prices instantly available on the internet it’s service that differentiates one retailer from another. In both pre-sales and after sales I would give your organisation top marks.
Thank you.
Isy Taman
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Was very impressed with the service the parcel was dispatched the same day I ordered it a big contrast to the company I used first which after waiting 5 weeks for a delivery I had to cancel the order and was kept waiting an hour to get through to customer services.
I would use Your digital home again
A.Spencer
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Many thanks for your emails and telephone calls regarding my recent YourDigitalHome purchase.
Your support both before and after sales was exceptional, the hardware arrived on time and as specified, the installation was neat and quick, and the installer was helpful. I would have no hesitation recommending your services to friends and family.
You may remember that the local installer was later arriving on-site than agreed, but I was able to get helpful support and reassurance via telephone from YourDigitalHome, so I wasn't left isolated and out of the picture.
Best regards,
- K. Cahill
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Excellent , fast service , I would definitely use your company again
Les
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I am delighted to respond with feedback.
1. Background: We had a single dish with Freesat from Sky, installed a few years ago by a local firm (for cash.) A VAT invoice was requested but never happened. We have a second TV in a bedroom, with TV-link so that we can watch the same Sky channel on either TV. We wanted to go HD without subscription so had bought a Grundig 500GB PVR but we thought it would be nice to still have use of the existing Freesat from Sky. We called the same local installer and were quoted for an extra dish but they couldn’t commit to a date, even though we said we were keen to move quickly.
2. Pre-sales advice: Your Digital Home advised that all we needed to do was replace the single feed LNB with a quad one and two extra cables. We were told how to place the order and within hours we had a confirmation telephone call, arranging next day installation.
3. Installation: So, less than 24 hours later the work was completed to our absolute satisfaction.
4. Result: We can now view and record SD or HD and can simultaneously watch a Sky Freesat channel – and it also means that what we watch in the bedroom can be different from the living room. Operationally, we can switch the main TV (or our projector, in the same room) between SCART for Sky or HDMI source for the Grundig box, to view HD or upscaled SD.
5. Referrals: We have passed your details on to two other friends who are contemplating changes to their installations. (We are still awaiting the promised telephone call from the local firm to confirm when they could visit!)
Regards, C. Crook
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Hi,
Great service and great product.
regards
Mark
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Thanks
I couldn't fault the service, it was delivered next day and that was great, I know where to look for my goods now.
Howard Fullelove
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Hi
Thanks very much for sending me Microsoft xbox 360 wireless adaptor. Very good service by the way and the adaptor is working brilliantly. Will definitely recommend you to family/friends/work colleagues. Will certainly order from Digital Home again . Once again, thank you.
Sharon Coello
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The overall service I received with regards my recent purchase was excellent. Price, ease of purchase and speed of delivery were very impressive. Product itself is very good value for money. I will no doubt be visiting your website in the very near future - never know what I might pick up next
VF
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Lyngbox Purchase
Very pleased with recent purchase. Excellent response to telephone queries. Thanks. Nigel
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Excellent service. I was really surprised that somebody actually rang me back as promised. That so rarely happens these days. I will definitely deal with you again and will recommend you to others.
KC.
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Following my conversation yesterday, I would like to confirm that the parcel arrived safely this morning and everything is working fine. I would like to say how impressed I am with the fast despatch following my order,(bearing in mind the severe weather ) and the prompt action by your staff to return my telephone call. I shall certainly reccommend your company and look forward to dealing with you again.
Best Regards
Rod Payne
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Hi Sales,
Just wanted to say you on line help in choosing the correct product was exceptional, especially for a techophobe, which you followed up with call the next day to confirm a question with the manufacturer. Order and delivery was swift and hassle free, despite the UK being at almost a stand still with the snow. My son is delighted
As a professional in advising customers regarding poor customer service I just wish a few more companies would follow your example. Would recommend you without hesitation. Good old fashioned service and product knowledge, fantastic.
kind regards
Anne Groom
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hi there - [Humax PVR-9150]
Excellent product and such a swift service with the snow conditions very in pressed with the 2 year warranty , just plugged it in up and running in a couple of minute , would highly recommend the unit and buying from YDH.
many thanks Kevin
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Hi
THANK YOU SO MUCH for your help with my purchase,TOP MARKS!.YDH was extremely helpful and informative,ON THE BALL!
Very reliable,prompt service,DONT go anywhere else.
THANKS again
Beverley
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Hi,
Yours service, communications and dispatch of products was first class. Dealing with the replacement for the faulty item so quickly was really appreciated. I would not hesitate from buying from you in the future If you had what I wanted.
Stuart,
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Excellent service. I was very surprised to see the item arrive on the
Wednesday even though I had only ordered it on the Monday evening.
E.Rees
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I received the PVR on Tuesday and installed it on Wednesday.
I’m very happy with the product and most impressed with the service you provide.
Regards,
Mark
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Thank you for asking. The ordering of the item, delivery and installation could not have been better.
Thank you
Brian Goodhead
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I'm delighted with the service I received from you.
Best wishes,
VG
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Thanks for an excellent service. Product worked as stated and delivery was prompt.
Regards
Stephen
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Hi Sales,
Just wanted to say you on line help in choosing the correct product was exceptional, especially for a techophobe, which you followed up with call the next day to confirm a question with the manufacturer. Order and delivery was swift and hassle free, despite the UK being at almost a stand still with the snow. My son is delighted
As a professional in advising customers regarding poor customer service I just wish a few more companies would follow your example. Would recommend you without hesitation. Good old fashioned service and product knowledge, fantastic.
kind regards
Anne Groom
---------------------------
hi there - [Humax PVR-9150]
Excellent product and such a swift service with the snow conditions very in pressed with the 2 year warranty , just plugged it in up and running in a couple of minute , would highly recommend the unit and buying from YDH.
many thanks Kevin
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Hi
THANK YOU SO MUCH for your help with my purchase,TOP MARKS!.YDH was extremely helpful and informative,ON THE BALL!
Very reliable,prompt service,DONT go anywhere else.
THANKS again
Beverley
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Hi,
Yours service, communications and dispatch of products was first class. Dealing with the replacement for the faulty item so quickly was really appreciated. I would not hesitate from buying from you in the future If you had what I wanted.
Stuart,
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Excellent service. I was very surprised to see the item arrive on the
Wednesday even though I had only ordered it on the Monday evening.
E.Rees
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I received the PVR on Tuesday and installed it on Wednesday.
I’m very happy with the product and most impressed with the service you provide.
Regards,
Mark
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Thank you for asking. The ordering of the item, delivery and installation could not have been better.
Thank you
Brian Goodhead
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I'm delighted with the service I received from you.
Best wishes,
VG
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Thanks for an excellent service. Product worked as stated and delivery was prompt.
Regards
Stephen
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I found the service provided straightforward easy to use, I was kept informed of the progress of my order and would be happy to use Your Digital Home again.
T Lawson
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Dear Your Digital Home, Very pleased with purchase. The PVR was well packed and arrived very promptly. Also liked the fact that a separate invoice came to my home address. Would definitely use your services again. Regards Jim Knight
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My upgrade from a single LNB to a dual one and an additional cable was carried out within two working days of my order and done to a good standard exactly as requested.
I also purchased the Humax Freesat receiver/VCR, which arrived within two days and worked perfectly.
The excellent information on the web site chat line was one of the main reasons for me choosing "yourdigitalhome" for my purchases, as well as the value for money.
Thanks again
Rob Howard
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I was very pleased with the prompt delivery of my Homeplug Ethernet adapters and will be happy to shop with you again.
Regards,
Bill Hoyle
I found the service provided straightforward easy to use, I was kept informed of the progress of my order and would be happy to use Your Digital Home again.
T Lawson
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--------------------------- Dear Your Digital Home, Very pleased with purchase. The PVR was well packed and arrived very promptly. Also liked the fact that a separate invoice came to my home address. Would definitely use your services again. Regards Jim Knight
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My upgrade from a single LNB to a dual one and an additional cable was carried out within two working days of my order and done to a good standard exactly as requested.
I also purchased the Humax Freesat receiver/VCR, which arrived within two days and worked perfectly.
The excellent information on the web site chat line was one of the main reasons for me choosing "yourdigitalhome" for my purchases, as well as the value for money.
Thanks again
Rob Howard
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I was very pleased with the prompt delivery of my Homeplug Ethernet adapters and will be happy to shop with you again.
Regards,
Bill Hoyle
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If you're looking for a hassle free Freesat installation which includes all the components then look no further.
Excellent & quick installation.
Arrived on time & left everything in order. YDH followed up the installation to make sure you are happy with the installer's work.
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I found the service provided straightforward easy to use, I was kept informed of the progress of my order and would be happy to use Your Digital Home again.
T Lawson
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Dear Your Digital Home, Very pleased with purchase. The PVR was well packed and arrived very promptly. Also liked the fact that a separate invoice came to my home address. Would definitely use your services again. Regards Jim Knight
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My upgrade from a single LNB to a dual one and an additional cable was carried out within two working days of my order and done to a good standard exactly as requested.
I also purchased the Humax Freesat receiver/VCR, which arrived within two days and worked perfectly.
The excellent information on the web site chat line was one of the main reasons for me choosing "yourdigitalhome" for my purchases, as well as the value for money.
Thanks again
Rob Howard
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I was very pleased with the prompt delivery of my Homeplug Ethernet adapters and will be happy to shop with you again.
Regards,
Bill Hoyle
I found the service provided straightforward easy to use, I was kept informed of the progress of my order and would be happy to use Your Digital Home again.
T Lawson
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Dear Your Digital Home, Very pleased with purchase. The PVR was well packed and arrived very promptly. Also liked the fact that a separate invoice came to my home address. Would definitely use your services again. Regards Jim Knight
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My upgrade from a single LNB to a dual one and an additional cable was carried out within two working days of my order and done to a good standard exactly as requested.
I also purchased the Humax Freesat receiver/VCR, which arrived within two days and worked perfectly.
The excellent information on the web site chat line was one of the main reasons for me choosing "yourdigitalhome" for my purchases, as well as the value for money.
Thanks again
Rob Howard
---------------------------
I was very pleased with the prompt delivery of my Homeplug Ethernet adapters and will be happy to shop with you again.
Regards,
Bill Hoyle
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If you're looking for a hassle free Freesat installation which includes all the components then look no further.
Excellent & quick installation.Arrived on time & left everything in order. YDH followed up the installation to make sure you are happy with the installer's work.
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I found the service provided straightforward easy to use, I was kept informed of the progress of my order and would be happy to use Your Digital Home again.
T Lawson
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Dear Your Digital Home, Very pleased with purchase. The PVR was well packed and arrived very promptly. Also liked the fact that a separate invoice came to my home address. Would definitely use your services again. Regards Jim Knight
---------------------------
My upgrade from a single LNB to a dual one and an additional cable was carried out within two working days of my order and done to a good standard exactly as requested.
I also purchased the Humax Freesat receiver/VCR, which arrived within two days and worked perfectly.
The excellent information on the web site chat line was one of the main reasons for me choosing "yourdigitalhome" for my purchases, as well as the value for money.
Thanks again
Rob Howard
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I was very pleased with the prompt delivery of my Homeplug Ethernet adapters and will be happy to shop with you again.
Regards,
Bill Hoyle
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If you're looking for a hassle free Freesat installation which includes all the components then look no further.
Excellent & quick installation.
Arrived on time & left everything in order. YDH followed up the installation to make sure you are happy with the installer's work.
Adrian Wadsworth
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Excellent transaction and customer service. All good and happy with the server. Thank you!
Have a nice day,
Carola
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Thank you for supplying our FreeSat Humax box and arranging for a satellite dish to be fitted.
The fitting of the dish was efficiently carried out by a professional and very pleasant engineer and his mate. They fitted it discretely on our South facing side wall and ran the coax cable in exactly the way I wanted to give no visible cabling in the lounge.
Picture quality is excellent on our 55” Samsung LED TV. We would most definitely recommend you.
Dr M. Short
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Excellent personal service - it's a pity that you didn't have my full order in stock.
I'll be back.
Best wishes.
David Glazier
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Hello.
Thank you very much for your quick response.
Cheers,
Luke
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Hello, The Linksys electricity network thing is brilliant. Mine works through a surge protector and was a half hour job for me to set up. Your service was excellent, quick and courteous, all a customer could want. You had stock others didn't so you won my custom. Thanks a lot, your site looked excellent and got me looking around it. Cheers, Ed.
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Arrived the day after purchase, many thanks for your quick response.
John R
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Hi,
Excellent service! The product was in perfect condition and it was delivered quickly.
Thanks very much!
Jarno
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Many thanks for quick delivery. All set up now and working. Regards
John Bennett
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I have watched the film I recorded and it is superb. I shall certainty recommend your company to friends and family.
Doreen Fowler
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many thanks the humax unit is first class the delivery arrived on wednesday the 25th again thanks for the service.
kindest regards
R,Lopez
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I am very happy with my purchase, which arrived soon after ordering and was very well packed. The Humax HD Digital Box is now up and running, with no problems at all. Many thanks for your excellent service.
Mrs. Anne Jocelyn
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HelIo,
I ordered a Sonos BU150 bundle on March 10. It was sent to Denmark on March 13 and I received it on March 17 (following a weekend).
Prior to my order I had email conversations with a member of your staff, who kindly informed me of shipping charges and enabled ordering from Denmark.
I appreciate your competitive prices, responsible customer service, and professional packaging & shipping. All in all I am very happy with my purchase.
The only thing I can think of is supplying your customers with tracking numbers when possible.
Best Regards,
Lars Bo Wegmann
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Hi there,
Thanks for the card it works a treat. Arrived quickly as well on a Saturday.
I should have an unlock code sent for the use of the TV/Radio applications that come with the card, can you provide this please?
Regards,
Andrew Kay
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I have watched the film I recorded and it is superb. I shall certainty recommend your company to friends and family. Doreen Fowler
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many thanks the humax unit is first class the delivery arrived on wednesday the 25th again thanks for the service.
kindest regards
R,Lopez
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I am very happy with my purchase, which arrived soon after ordering and was very well packed. The Humax HD Digital Box is now up and running, with no problems at all. Many thanks for your excellent service.
Mrs. Anne Jocelyn
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HelIo,
I ordered a Sonos BU150 bundle on March 10. It was sent to Denmark on March 13 and I received it on March 17 (following a weekend).
Prior to my order I had email conversations with a member of your staff, who kindly informed me of shipping charges and enabled ordering from Denmark.
I appreciate your competitive prices, responsible customer service, and professional packaging & shipping. All in all I am very happy with my purchase.
The only thing I can think of is supplying your customers with tracking numbers when possible.
Best Regards,
Lars Bo Wegmann
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Hi there,
Thanks for the card it works a treat. Arrived quickly as well on a Saturday.
I should have an unlock code sent for the use of the TV/Radio applications that come with the card, can you provide this please?
Regards,
Andrew Kay
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